— Production workflow
Four checkpoints between intake and dispatch.
Every order traverses the same four checkpoints in the same order. Variance is logged at each one; issues are surfaced to the customer-facing operator before the order moves to the next step.
01
Account intake
Submit a brief describing your storefront, expected volume mix, and decoration methods in use. Onboarding is free and completes within two business days; we provision a partner account and a sample test order at no charge.
02
File QA and base lock
Each artwork file passes a pre-flight check (resolution, color mode, placement) and is matched against base availability. Mismatches are flagged within the business day; mock-up renders are available before production locks.
03
Decoration and packing
Production runs on the decoration method matched at intake. Each piece passes a documented file-versus-output comparison before being folded, tagged, and bagged. Replacements for miss-fires are triggered before packaging.
04
Label and dispatch
Shipping labels generate at packing close; tracking numbers post back to your storefront within one hour. Direct-to-customer is default; bulk consolidation to your warehouse is configurable per account.
Three operating commitments
Predictability
Production windows are documented per decoration method and held within the stated range. Deviations are communicated before they affect dispatch.
Transparency
Stockouts, deadline conflicts, and file issues are surfaced in writing within the same business day so you can adjust upstream.
Throughput discipline
Each unit clears the same checkpoints regardless of order size. Single-piece orders pass through the same QA as thousand-unit runs.